Decionis
ServiceNow · Beta

Decionis Connector for ServiceNow

Scoped ServiceNow app (x_dec_decionis) that wires Decision Dossiers and Decision Drift evidence into incident, change, and risk-case workflows — a Flow Designer verify-intent action with shadow-mode observers.

Install

How to get it

Every channel below resolves today — statuses never claim more availability than their channels prove.

No self-serve install yet

It is in beta. An install channel appears here in the same release that makes it self-serve. Request an install link.

What it governs

Actions intercepted before they execute

Governed actions

  • · itsm change
  • · incident action
  • · risk case action

Capabilities

  • · flow designer verify intent
  • · shadow mode
  • · decision drift evidence
  • · signed decision dossier
Failure posture

When Decionis can't be reached

What this connector does with the action when it cannot get a decision, as the code does it today.

Strict

The governed Flow action stops and downstream updates are halted, in every mode. The shadow observers only record, after the record is saved.

Failing to reach Decionis is never an authorization. No execution grant is issued without an evaluation, and an action that continues without one is ungoverned, never approved. Every surface's row

Start in shadow mode

Every connector starts read-only: watch what would have been held on your own traffic before any enforcement decision, with a signed Decision Dossier per evaluation.

Distribution channel & setup